Orders are processed Mon- Fri 10am-6pm PST. 

Thank you for choosing Davine as your preferred online clothing store. We strive to provide you with the best shopping experience and ensure your items are delivered to you in a timely manner. This shipping policy outlines important information regarding the processing and delivery of your orders.

Order Processing Time: Once your order is successfully placed on our website, please allow 3-5 business days for our warehouse team to process and prepare your items for shipment. During peak seasons or promotional periods, processing times may be slightly extended due to high order volumes. We appreciate your patience during these times.

Shipping Time: After your order has been processed, the estimated shipping time will depend on your location and the shipping method chosen at checkout. Typically, it takes between 7-15 business days for your package to reach its destination. However, please note that unforeseen delays can occur due to circumstances beyond our control, such as inclement weather, customs inspections, or disruptions in mail courier services. We apologize for any inconvenience caused by such delays.

Tracking Information: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the website of the respective mail carrier. Please allow a few days for the tracking information to be updated after receiving the email.

Multiple Items: If you have ordered multiple items, they may be shipped separately due to availability or logistics reasons. In such cases, you will receive separate tracking numbers for each package. Rest assured, there will be no additional shipping charges for multiple shipments related to the same order.

Shipping Costs: Shipping costs will vary based on the weight, dimensions, and destination of your package. The exact shipping charges will be displayed at the checkout page before you make your payment. We may occasionally offer free shipping promotions or discounts, which will be clearly communicated on our website or through promotional emails.

International Shipping: Davine offers international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total price displayed at the checkout. It is advisable to check with your local customs office for any applicable charges before placing an order.

Incomplete or Incorrect Address: It is essential to provide accurate and complete shipping information at the time of placing your order. Davine will not be held responsible for any delays or misdelivery resulting from an incorrect or incomplete address provided by the customer. If you notice any errors in your shipping address after placing the order, please contact our customer support team immediately for assistance.

Lost or Damaged Packages: While we take utmost care to ensure your packages are delivered safely, occasionally, packages may be lost or damaged during transit. In such cases, please reach out to our customer support team, and we will work with you to resolve the issue promptly. Please note that Davine will not be liable for any loss, damage, or theft of packages after they have been successfully delivered to the address provided.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to help you.

Happy shopping! The Davine Team