Do you offer returns?
Yes, please visit our Return Policy page for more details.

Why have I not received my order?
Orders can be delayed due to multiple factors. Orders are processed Mon- Fri 10am-6pm PST. Allow 3-5 business days for the order to be processed and 7-15 business days for shipping. Visit our Shipping Policy, and if you still have questions, contact us at info@shopdavine.com.

What is the reason for the cancellation of my order?
There are various factors that can lead to the cancellation of an order, such as payment clearance issues or the item being out of stock.

Why is it important to make a Davine account?
Creating a Davine account enables you to qualify for exclusive discounts, gain early access to sales and new arrivals, and become eligible for our Affiliate program, which offers the opportunity to earn money by sharing your personal discount code.